Shipping policy

Free Shipping 

Orders are shipped from Edmonton, Alberta, Canada using Canada Post.

We ship both domestically and international destinations. Shipping times depend on your location. If you live down the street from us in Edmonton, you'll get it faster than if you live in Vancouver. The Canada Post site quotes, but does not guarantee, 2-10 business days for domestic delivery. International shipping is longer.

We can also ship directly to a friend if you are buying as a gift.

How long does it take to process an order?

Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. If you have any questions please reach out to info@thecafepassport.com with your order number.

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

When your order has shipped, you will receive an email notification from us. 

Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.